ACCESSIBILITY STATEMENT

ACCESSIBILITY STATEMENT

At Gold Coast Watersports, we aim to ensure that every guest has the ability to join in our and experience our watersports activities. We have a passion for providing everybody the opportunity to be a part of enjoying experiences of a lifetime.We are committed to providing suitable access for our guests, whatever their individual needs may be. We welcome you to call on 0404 445 000 to discuss further when needed

Parking:

  • We are located within Tiki Village and can provide a car park for a high top vehicle that has ramp access to our Kiosk. Please discuss this with our crew prior to arrival and we will secure you a park with Tiki Village management
  • Bruce Bishop is a public car park with clearance for vehicle 2.2mtrs high
  • All day parking is $5 at Bruce Bishop
  • Bruce Bishop is a 4min walk or 350mtrs from our location.
  • There is clear and level access from the car park to our location and includes clearly marked and signed pedestrian and light crossing.
  • Pick up and Drop off for Taxis / Ubers is at our direct location of 58 Cavill Ave,Surfers Paradise

Main Entrance & Parking :

  • Our entrance is on street frontage with level pathways and access for persons using wheelchairs or non-motorised mobility aids.
  • We will organise parking at Tiki Village for those with high roof vehicles, please call us to pre-organise
  • Parking is also located at Bruce Bishop for $3.20 per hour or $15 for the day

Admission for Carers and Companions:

  • In the circumstance of a booking children with Disability Pension Card, if an adult was required to complete the experience the booking will be at normal rate
  • For adults guests, if the experience will be safer with a carer we will always happily include a carer however best to call 0404445000 to discuss in detail

Grounds & Amenities Information:

  • The majority of the outdoor grounds and walkways are uncovered however we do have a small covered area at our Jetty
  • There is a main paved pathway from our Kiosk to our Jetty
  • Seating is available inside our Kiosk
  • Our front counter is 935cms high and easily accessible
  • Public toilet amenities are provided 50 metres north of our Kiosk
  • We have a small and not easily accessible toilet in our Kiosk

Dining & Retail Facilities:

  • Drinks can be purchased from our kiosk
  • Sunglasses, Sunny Savers, Sunscreen, Shorts can be purchased from our Kiosk
  • Gold Coast Watersports does not provide food
  • The closest Woolworths is 200mtrs away via traffic lights

Guests Services:

  • Designated First Aiders are on duty at all times during opening hours.
  • First Aid kits are located on site.

Guide, Hearing and Assistance Dogs:

  • Guide, Hearing and Assistance Dogs are welcome in our Kiosk however unable to join in on our experiences

Our Crew:

  • Our friendly crew are easily recognisable and always carry two-way radios as means of communication. If they are unsure of an answer to a question, a quick call can gather the appropriate and accurate response.

Experiences & Accessibility Requirements :

Please call our team on 0404 445 000 to discuss the below experiences in detail

  • JETSKI
  • PARASAIL
  • FLYBOARD
  • JETBOAT

Watch this quick video to view our premises and jetty