Accessibility Statement

At Gold Coast Watersports, we aim to ensure that every guest has the ability to join in our and experience our watersports activities. We have a passion for providing everybody the opportunity to be a part of enjoying experiences of a lifetime.We are committed to providing suitable access for our guests, whatever their individual needs may be. We welcome you to call on 0404 445 000 to discuss further when needed

Parking:

We are located within Tiki Village and can provide a car park for a high top vehicle that has ramp access to our Kiosk. Please discuss this with our crew prior to arrival and we will secure you a park with Tiki Village management
Bruce Bishop is a public car park with clearance for vehicle 2.2mtrs high
All day parking is $15 at Bruce Bishop
Bruce Bishop is a 4min walk or 350mtrs from our location.
There is clear and level access from the car park to our location and includes clearly marked and signed pedestrian and light crossing.
Pick up and Drop off for Taxis / Ubers is at our direct location of 58 Cavill Ave,Surfers Paradise

Main Entrance & Parking :

Our entrance is on street frontage with level pathways and access for persons using wheelchairs or non-motorised mobility aids.
We will organise parking at Tiki Village for those with high roof vehicles, please call us to pre-organise
Parking is also located at Bruce Bishop for $3.20 per hour or $15 for the day

Admission for Carers and Companions:

In the circumstance of a booking including a child with a Disability Pension Card, if an adult was required to complete the experience the booking will be at normal rate
For adults guests, if the experience will be safer with a carer we will always happily include a carer however best to call 0404445000 to discuss in detail

Grounds & Amenities Information:

The majority of the outdoor grounds and walkways are uncovered however we do have a small covered area at our Jetty
There is a main paved pathway from our Kiosk to our Jetty
Seating is available inside our Kiosk
Our front counter is 935cms high and easily accessible
Public toilet amenities are provided 50 metres north of our Kiosk
We have a small and not easily accessible toilet in our Kiosk

Dining & Retail Facilities:

Drinks can be purchased from our kiosk
Sunglasses, Sunny Savers, Sunscreen, Shorts can be purchased from our Kiosk
Gold Coast Watersports does not provide food
The closest Woolworths is 200mtrs away via traffic lights

Guests Services:

Designated First Aiders are on duty at all times during opening hours.
First Aid kits are located on site.

Guide, Hearing and Assistance Dogs:

Guide, Hearing and Assistance Dogs are welcome in our Kiosk however unable to join in on our experiences

Our Crew:

Our friendly crew are easily recognisable and always carry two-way radios as means of communication. If they are unsure of an answer to a question, a quick call can gather the appropriate and accurate response.

Experiences & Accessibility Requirements :

Please call our team on 0404 445 000 to discuss the below experiences in detail

Watch a quick video regarding our Parasail here – Click here

JETSKI
PARASAIL
FLYBOARD
JETBOAT

ACCESSIBILITY STATEMENT